Privacy Policy
Last updated: July 8, 2025
Blackout Boulevard operates the website blackoutboulevard.com (the "Service") to provide you with a curated gothic-chic shopping experience. This Privacy Policy explains what personal data we collect, how we use it, and your rights regarding your information.
1. Personal Information We Collect
We gather personal data that identifies you or can be linked back to you, including:
• Contact & Account: Name, email, phone, billing and shipping addresses, username and account settings • Payment: Card numbers, transaction history, and payment confirmations (processed securely by Shopify Payments) • Order Activity: What you view, add to cart, purchase, return, exchange, or cancel • Communications: Support inquiries or messages you send us • Device & Usage: Browser, IP address, device identifiers, and interaction data with our Services • Custom Printing Data: Design preferences, size selections, and personalization requests
2. Sources of Personal Information
• Directly from you when you create an account, place an order, or contact us • Automatically via cookies and similar technologies when you browse our site • From third-party service providers including Shopify, payment processors, and print-on-demand fulfillment partners
3. How We Use Your Personal Information
• To provide, personalize, and improve our Services • To process payments, orders, returns, and exchanges • To communicate about your account, orders, and purchases • To send marketing or promotional messages (if you've opted in) • To protect our Services and prevent fraud • To comply with legal obligations and enforce our terms • To fulfill custom print orders through our print-on-demand partners
4. How We Disclose Personal Information
• With Shopify and vendors who help fulfill and support our Services • With print-on-demand partners to manufacture and ship your custom orders • With affiliates, marketing partners or in connection with a sale or merger • With third parties you authorize or request • As required by law or to protect our rights and safety
5. International Transfers
Your data may be stored or processed outside your country, including in the United States where our print-on-demand partners operate. Where required, we rely on standard contractual clauses or other valid legal mechanisms to protect your data.
6. Security & Retention
We implement reasonable technical and organizational measures to protect your data. However, no system is impenetrable. We retain personal information only as long as needed to operate our Services, comply with legal obligations, resolve disputes, and enforce our policies.
For custom orders: We retain order data for 7 years for tax and business record purposes.
7. Your Rights & Choices
Depending on your jurisdiction, you may have rights to:
• Access, correct, delete, or port your personal data • Withdraw consent or object to processing • Opt out of marketing communications at any time (link in our emails)
UK/EU Residents have additional rights under GDPR including data portability and the right to lodge complaints with supervisory authorities.
To exercise any of these rights or for further questions, contact us at contact@blackoutboulevard.com.
8. Cookies & Analytics
We use cookies and similar technologies to: • Remember your preferences and cart contents • Analyze site performance and user behavior • Provide personalized experiences • Enable essential site functions
You can control cookies through your browser settings, though some site features may not work properly if disabled.
9. Children's Data
We do not knowingly collect personal information from minors under 18. If you believe we have, contact us and we will delete the data immediately.
10. Changes to This Policy
We may update this Privacy Policy at any time. The revised version becomes effective upon posting. Please review this policy periodically for changes.
11. Contact
If you have any questions about this Privacy Policy or your personal data, email us at contact@blackoutboulevard.com.
For UK residents: You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe we've mishandled your personal data.